TERMS & CONDITIONS OF TRADING WITH TOP ACTIVE LTD T/A HATOV DISTRIBUTION

1. ORDERS FROM NEW CUSTOMERS CANNOT BE DELIVERED UNTIL A NEW ACCOUNT APPLICATION FORM IS SUBMITTED.
2. RECEIPT OF GOODS BINDS CUSTOMERS TO TERMS AND CONDITIONS.
3. ALL GOODS REMAIN THE PROPERTY OF HATOV DISTRIBUTION UNTIL PAID FOR IN FULL.
4. RESPONSIBILITY FOR THE GOODS PASSES TO THE BUYER UPON RECEIPT.
5. PRIVATE ORDERS ARE NOT ACCEPTED UNDER £200 & ARE ONLY OFFERED FOR PRODUCTS NOT AVAILABLE TO PURCHASE IN THE LOCAL STORES.
6. ALL PRICES ARE SUBJECT TO CHANGE.
7. STOCK IS SUBJECT TO AVAILABILITY.
8. ALL SPECIAL OFFERS ARE MADE SUBJECT TO AVAILABILITY, AND ONLY WHEN PRODUCTS ARE PAID FOR IN FULL.
9. DELIVERIES ARE CASH ON DELIVERY ONLY FOR NEW CUSTOMERS. UNPAID ORDERS WILL BE DELAYED AND NOT DISPATCHED UNTIL WE RECEIVE CONFIRMATION OF PAYMENT.
10. ORDERS MUST BE CHECKED AND SIGNED ON RECEIPT AS RECEIVED IN CORRECT QUANTITY AND CONDITION.
11. YOUR SIGNATURE DENOTES WHETHER PAYMENT WAS MADE AT TIME OF DELIVERY OR NOT, WHICH IS INDISPUTABLE.
12. SHORTAGES/DAMAGES SHOULD BE REPORTED TO YOUR SALES REPRESENTATIVE IMMEDIATELY, AND NOTED ON INVOICE.
13. ONCE A INVOICE IS SIGNED FOR, NO SHORTAGES DUE TO NOT CHECKING CORRECTLY ARE ACCEPTED.
14. RETURNS ARE ONLY ACCEPTED WITH AUTHORISATION BY CALLING INTO THE OFFICE OR TO YOUR DESIGNATED SALES REPRESENTATIVE AT TIME OF DELIVERY. NO EXCEPTION.
15. CREDIT NOTES WILL ONLY BE ISSUED FOR ITEMS REPORTED AND AUTHORISED, WHICH IS LOGGED AT THE OFFICE FOR REFERENCE.
16. IT IS IMPERATIVE FOR THE DRIVER TO SIGN FOR PAYMENTS PASSED ON AT TIME OF DELIVERY – FOR YOUR REFERENCE ON YOUR COPY OF THE INVOICE, AND ON DRIVERS LOG SHEET FOR OUR REFERENCE.
17. WE CANNOT TAKE RESPONSIBILITY FOR PAYMENTS NOT SIGNED FOR AND LOGGED.
18. ARRANGEMENTS FOR A ‘SALE OR RETURN’ OF PRODUCTS ARE MADE ONLY THROUGH THE OFFICE, WITH AGREEMENT ON TIME ALLOWED FOR RETURNS.
19. RETURNS ARE NOT ACCEPTED AFTER ONE MONTH FROM DATE OF INVOICE, FOR WHAT EVER REASON.

THANKS FOR YOUR COOPERATION AND CONTINUED VALUED CUSTOM.
Avi Roth & Team @ Hatov